My Mother experienced a worst experience with AA flight.my Mother is 81 yrs.old lady who doesn't converse English.We asked for wheelchair aid due to her arthritis in addition to a language challenge.We experienced reconfirmed out request prior to her departure and a couple of days right before all together 4 instances.At DFW airport she required to transform airplane.She acquired off the airplane and was instructed to wait for a wheelchair guidance.Immediately after ready while no person came to help her.On account of not getting a wheelchair support by the due date she skipped her connecting plane to N.J.By some means she regulate to obtain a plane although not right up until up coming morning.Agent was helping her to create an arrangement for her to stay right away for the Airport.
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My problem is the fact AA lengthy responded to my issues and lies about causes the I was bumped of flight.
I next acquired that there was no Responsibility Totally free on board. Irrespective of staying advised through the flight attendant that Obligation Cost-free had been discontinued eighteen months earlier, I are aware that we bought items final March.
.Stephanie,a supervisor was extremely rude and the other agent told me ifI wanted to go t oMonterey previously I really should have a taxi.the agent did not gave me the seats that Distinctive assistant had presented me thanks to my disability Ifound right after my 3rd try Darlene
I just boarded flight 2578 from lax to SJC and sat down then was lectured to about in which I set my bag from the overhead. It absolutely was an embarrassing moment for me and I frankly did by no means enjoy this flight attendant’s really loud and arrogant Perspective.
The crew customers were probably the most non caring I've ever been on the flight with. It jogged my memory off my times within the resort business enterprise whenever we experienced union and non union teams. I will never fly American again I I really need to go west I'll travel.
I was a passenger on yor flight AA2016 out of Phil. airport on 4/nine/16 and return flight AA1755 away from Atl. airport back to Phila. on 4/ten. My ticket was for an aisle seat with wheelchair assistance thanks to my handicap. Over the flight out of Phila., I'd an aisle seat. The young Woman occupying the window seat was so big she couldn’t fasten her seatbelt. She promptly fell asleep and began snoring loudly which continued for the entire flight. To the flight back, I'd my boarding move was for a regular seat. I attempted to vary seats on the kiosk , as it indicated there were supplemental seats in the principle cabin spot with out achievement. My son and daughter-in-legislation have been denied gate passes to help me get all the way down to the plane and also the ticket agent was actually uncomfortable. I attempted to upgrade with the boarding desk, then young person indicated my ticketwas for handicap in his Personal computer, he claimed the cabin seats were being available and attempted to update me visit this website but with out achievements. When I received back again into Phila., I waited Pretty much forty minutes to receive from your aircraft to baggage. This was one of the most humiliating and demeaning working experience I've ever had. When the wheelchair at last arrived, the girl commenced complaining about having to press me. She couldn’t receive the wheelchair up the elevation.
We flew Just about inside vision of the place, then the captain arrived on and reported the specialized challenge was performing up, and in lieu of landing in which our place was, they needed to convert back again to acquire it serviced by people today that might really try this.
On Dec. fifth my spouse, Tamar and close friends Keith and Janet Burd and I have been returning from a seven working day cruise on Celeb Cruise Traces. We had been scheduled to return from Miami to Louisville, KY by means of Charlotte on American flight 2448 at one:00 P.M.The flight was delayed and we ended up prone to missing our connecting flight away from Charlotte. The ticket agent confident us that we would have plenty of time to help make the link in Charlotte. Well, the flight bought afterwards and afterwards along with the ticket agent then explained to us that we must make any connecting flight alterations in Charlotte. After the airplane at last arrived and all passengers boarded, there was A further delay because of mechanical challenges. Then, the flight was cancelled and we have been informed to return for the gate in which an agent would rebook us. All right so…..a hundred and fifty travellers with one agent !
On Jan tenth 2014, we had a return flight from Miami to Seattle. This was a direct flight which must have been 6.5 hrs. We boarded about thirty min late, only to hear with the captain that we have been however looking ahead to gas and continue to didn't have affirmation concerning when, but that it might choose at least 20 min to refuel. Last but not least after one hour to the plane, we experienced refueled, only to hear that an armrest was damaged and we had been watching for a repair service. We had been about the approach for 1.five hrs, prior to get-off. WHY, would you board travellers on that extensive of the flight BEFORE refueling, Primarily not acquiring an ETA for that gas?
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I believed there to generally be a coverage for overweight people. I had been up against the window the entire trip.I paid out for my seat but since it turned out I actually didn’t have 1. With the Old Piedmont nonetheless traveling pondering American would do greater, disappointed all around.
I flew American Airways for The 1st time and it'll be my very last time it was by far the most horrible practical experience I had ever had that has a airline. never once more you had superior get your act together